Privacy Policy

Privacy Policy
Effective Date: 25 july 2025
This Privacy Policy describes how Tukkan.co (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our website and services (“Platform”).

1. Information We Collect
We collect the following types of personal and technical data:

1.1. Information You Provide Voluntarily

Name, email address, company name

Login credentials (hashed)

Billing and payment details (via third-party processors)

Support messages or form submissions

1.2. Automatically Collected Information

IP address, browser type, operating system

Usage logs, access times, and referring URLs

Cookies and tracking technologies (for analytics, session management, and preferences)

2. How We Use Your Information
We use the collected information for:

Account creation and authentication

Providing and maintaining the Platform

Customer support and communication

Improving service performance and user experience

Sending system notifications, billing, and legal updates

Complying with legal obligations

3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we rely on the following legal bases:

Your consent (e.g. for marketing emails)

Performance of a contract (e.g. providing access to the platform)

Legal obligation (e.g. tax reporting)

Legitimate interests (e.g. fraud prevention, service improvement)

4. Sharing of Data
We do not sell your personal information. We may share it only with:

Service providers (e.g. hosting, analytics, email delivery, payment processors)

Law enforcement or regulatory authorities where required by law

Business successors in case of a merger or acquisition

5. Data Retention
We retain your data only as long as necessary to fulfill the purposes stated above or as required by law (e.g. tax records). You may request deletion of your account and data at any time by contacting us.

6. Security
We implement industry-standard technical and organizational measures to protect your data, including:

HTTPS encryption

Password hashing

Access control and monitoring

Secure server infrastructure

However, no system is 100% secure. You use our platform at your own risk.

7. Your Rights
Depending on your jurisdiction, you may have the right to:

Access your data

Correct or update your data

Delete your data

Withdraw consent

Object to processing

Lodge a complaint with a data protection authority

8. Cookies
We use cookies to:

Maintain user sessions

Analyze traffic (e.g. via Google Analytics)

Store language preferences

You can disable cookies in your browser settings, but this may affect the functionality of the Platform.

9. Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before providing personal data.

10. International Transfers
Your data may be stored or processed in countries outside your jurisdiction. We ensure adequate safeguards (e.g. Standard Contractual Clauses) where applicable.

11. Updates
We may update this policy from time to time. You will be notified by email or through the Platform when changes are significant. The latest version will always be available at https://tukkan.co/privacy.